Wonderful water experiences with the premium brand hansgrohe.
Life is waterful.
Why does hansgrohe impress so many customers around the globe? Because this brand enables them to enjoy wonderful water experiences, conserve precious resources, and make all design dreams come true. What is so different about hansgrohe products? How do we define “premium quality”? And how do we take responsibility? Find all the answers here. Did we mention we are just bubbling with innovations, too?
How do we define “premium”?
Brand quality – uncompromisingly high-end
Our customers can expect the highest quality in terms of materials, shapes, functionality, and sustainability. Ultimately, they see and use their bathroom products every day. Everything should always look exceptional, be easy to use, and conserve resources. We therefore always involve our consumers and plumbers in the testing of our concepts, prototypes, and products. Our promise: You will get long-lasting brand quality when you choose hansgrohe.
Service quality – A* in service
The hansgrohe Master Service offers customers professional information and advice on all questions and issues. Customers can also chat to us at trade shows and events. hansgrohe offers a voluntary manufacturer’s guarantee of five years. Spare parts can be purchased from us online, and we will guarantee 15 years of availability of said parts. Our specialist partners range from tradespeople to retailers, right through to planners and architects. They have access to our expertise 24/7 via online support, seminars, and training. We are regularly presented with “best of” awards from our plumbing, heating, and cooling specialist partners.
Product quality – safe, reliable, simply the best
Health takes top priority for us: hansgrohe products meet the strictest drinking water regulations, hold all the major approvals, and are easy to install. And our standards are far higher than the norm. We therefore prefer to manufacture our main components ourselves, and we run our own spray and sound laboratory. Each product needs to prove its worth over and over in test cycles, stress tests, and quality assurance inspections. When it comes to research, development, and manufacturing, only the best will do.
Life is precious. And so is our planet.
Saving water and energy are two matters close to hansgrohe’s heart. We develop products for impressive water experiences with reduced resource consumption. Because we don’t want to make our customers choose between wellbeing and sustainability. As the use phase of faucets and shower heads installed in people’s homes are the most carbon-intensive, we are converting our entire water-bearing product range to water- and energy-saving technologies by 2030. We use recycled material whenever possible, for example in the hansgrohe Planet Edition. Our products are also robust, long-lasting, and easy to repair. This is how we take responsibility.
Working together to achieve success: Our support for your work
Find products quickly in the online Spare Parts Shop
AXOR and hansgrohe products are high quality and durable. But if something happens to wear out over the years, you can find the right spare parts here – original AXOR and hansgrohe parts, of course. Whether a recent or older purchase, our online database contains spare parts for faucets, shower heads, drains & co. all displayed in a clear layout. As a sanitation professional, you can quickly find all the parts you need for your customers here.
